Key Features :

• Offers real-time consumer-facing chat for immediate communication with website visitors.
• Provides transcripts and chat history for tracking conversations and improving customer service.
• Includes features like widgets, dashboard, and alerts (popups & notifications).
• Offers customizable branding and geo-targeting.
• Provides offline forms and proactive chat options.
• Includes screen sharing and third-party integrations.
• Offers transfers/routing and website visitor tracking.
• Provides lead generation capabilities through contact information capture and forms.
• Includes chatbots and automated messaging for lead generation.
• Offers real-time visitor data and session analytics.